STEP 1: Install UserHue code snippet on your site
Place the UserHue code on individual pages or across your entire site (recommended for learning where your site has conversion obstacles).
UserHue won’t impact your page performance
STEP 2: UserHue gently prompts engaged visitors to provide instant feedback
Check out a simulation of how UserHue will appear to website visitors and even simulate UserHue on your own site:
See UserHue In Action
Visitors are asked to rate the page helpfulness
STEP 3: See at-a-glance what pages are creating user experience obstacles
UserHue creates a tidy list of your highest and poorest performing pages based on helpfulness ratings. Track the performance of your pages over time to validate your optimization activities.
Find your problematic pages instantly
STEP 4: Learn exactly what content is causing problems (or delighting visitors) and WHY
On each page where UserHue is activated, a snapshot of your content is color-coded for at-a-glance insight into what’s working and what’s not. Visitor comments are displayed alongside your content so you know the reason for a good or poor rating.
Visitors show you what’s working and what’s not
STEP 5: Fix the issue immediately or A/B test an alternative
You don’t need 1000s — or even 100s — of responses to reliably identify usability obstacles. Because we ask specifically about confusing or problematic content (versus what people like or don’t like), you can confidently act on a handful of visitor comments.